Increasing ICS Compliance: The Voice May Be Recorded, But The Results Are Real

Automated phone calling may help physicians solve a perennial problem: patients who don’t take medicine prescribed for chronic health conditions. Researchers at the Kaiser Permanente Center for Health Research, in Portland, Oregon, tested an automated calling service designed to encourage patients with asthma to fill or refill their prescriptions for inhaled corticosteroids (ICS).

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Filed under: Compliance on May 18th, 2009