Report Highlights Importance Of Non-clinical Care

In response to the Healthcare Commission’s damning report on infection control at the Maidstone and Tunbridge Wells NHS Trust, Which? health campaigner, Clare Corbett says: “It is totally unacceptable for patients to be treated in this way. Which?’s own research shows that failure to pay attention to the so-called ’softer’ aspects of care such as cleanliness, food and the approach and attitude of staff can have a serious impact on patient health. [click link for full article]

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Filed under: Public Health on October 11th, 2007